Customer Service

We are all passionately prepared about continuous improvement and making sure our products and services are “Future Ready”. Future Ready means that we’re always thinking ahead, looking for better ways to do things, so when change happens, we’re ready and our customers are ready.
We recognise the importance of a responsive, adaptable and creative team ready to meet and exceed the needs and expectations of our customers.

Judy Temporali: Customer Services Manager

“My key role is in estimating and working with our team of engineers, handling requests for quotations and tender enquiries. I facilitate the quotations for all specialty jobs outside our standard pole and pad mount range, ground mount, industrial, mining, kiosk and power transformers. I manage the relationships with these customers, following up our quotes and making sure we deliver what is expected.

“My focus is on the larger industrial transformers – special ground mounts and kiosk types. I love the challenge of managing each project, prioritising the detail, keeping my customers informed of the job’s progress and working with them to anticipate any changes and problems that might arise.

“I’ve been with the company since 2007 and I really enjoy working with the tyree team. We fully support one another and our Customer Service team has built quite a reputation for reliability, product knowledge and keeping to our word. When we say we’ll get back to you by a certain time, we do."

Judy’s background is in administration, production, purchasing, sales and managing tender processes.
Besides work, her other passion is being with her family and friends and playing Hockey.

Judy’s direct contact details:
Ph: +61 2 4872 6112
E: judyt@tyree.com.au

Judy Temporali:

Judy Temporali

Kevin Dunphy: Sales Manager

Kevin has over 30 years’ experience in the Electrical industry, with Global manufacturers such as Honeywell Ltd, Westinghouse Industries, ABB, and Lend lease I Power.

Specific experience was gained in Transformers and Switchgear Manufacturing, Procurement, Engineering, Project Management, and Contract & Key Account management.

Roles included Marketing and Sales, Product development, Account Management, and regional management of Power Products and Systems, including, Power and Distribution transformers, High & Medium Voltage Switchgear, LV Switchgear & Switch room solutions.

Kevin's direct contact details:
Ph: +61 439 746 122
E: kdunphy@tyree.com.au

Judy Temporali:

Kevin Dunphy

Anton DeLange: WA Sales Manager

With over 24 years’ experience in the electrical industry, Anton joins Tyree from ABB, where he was the National Distribution Transformer Product Marketing Manager based on Western Australia.

During his ten years with ABB Anton held numerous product management and sales roles supporting sales for a wide range of products including Low Voltage Switchgear, Medium Voltage Switchgear. High Voltage Switchgear and Distribution Transformers.

Prior to joining ABB Anton was the switchboard Production Manager for Ausmine Electrical and completed a twelve year career in the Royal Australian Navy where he gained extensive electrical & mechanical maintenance experience servicing major equipment on submarines and surface vessels.

Anton's direct contact details:
Ph: +61 418 416 569
E: adelange@tyree.com.au

Anton DeLange:

Anton DeLange

Lisa West: Customer Services Contract Administrator

Lisa joins our team with an extensive professional history in customer service within a manufacturing industry.

Lisa manages all our pole mount customers from order entry through to order despatch.

Lisa enjoys her role and understands the importance of providing regular and up-to-date information throughout the ordering process to our customers, she works closely with the customers to see their needs are met and they are receiving the highest quality service.

Lisa's direct contact details:
Ph: +61 2 48726177
E: lwest@tyree.com.au

Lisa West:

Lisa West

Samantha Melrose: Customer Services

The newest member of the Tyree Customer Service team Samantha, adds experience in Customer Service, Sales & Marketing, Account Management and Production.

With experience in the Customer Service field for global manufacturing companies, Samantha focuses on providing high levels of customers service ensuring orders are actioned and delivered on time and on budget.

Samantha’s direct contact details:
Ph: +61 2 4872 6177
E: smelrose@tyree.com.au

Samantha Melrose:

Samantha Melrose